Conditions d’utilisation

These Terms of Service govern purchases made through the Fashion Roots online store operated at fashionroots.eu and fashionroots.ca (together, the “Shop”).

1. Seller

Your contract partner for purchases through the Shop is exclusively:

IAM Fashion s.r.o.
Jesenského 194/12
811 02 Bratislava – mestská časť Staré Mesto
Slovak Republic
Legal form: s.r.o.
IČO: 50532391
DIČ: 2120361540
IČ DPH (VAT ID): SK2120361540
Registered: Mestský súd Bratislava III, Section Sro, File 114512/B
Managing Director (Konateľ): Alexander Montchovsky
Phone: +421 902 920 908
Email: info@iamfashion.sk
Hours: Monday–Friday, 9:00–17:00 CET

2. Scope

These Terms apply to all contracts for goods that consumers conclude with us via the Shop. Differing customer terms do not apply unless we expressly agree to them in writing.

3. Conclusion of contract

Product presentations in the Shop are not a binding offer. By submitting an order (for example via a “Pay now” / “Buy” button or equivalent), you make a binding offer. The contract is formed when we accept the order by email or when we dispatch the goods.

4. Prices and payment

Prices are shown in euro (EUR) and include statutory VAT where applicable. Shipping costs are shown during checkout. Available payment methods are displayed at checkout.

5. Delivery

Delivery follows the Shipping policy. Free shipping may apply from a merchandise value of €150 where stated. Delivery times are non-binding unless expressly agreed as binding.

6. Right of withdrawal

Consumers have a statutory right of withdrawal. Details and the model withdrawal form are available in our Return and refund policy and related withdrawal information on the Shop. Any online withdrawal tool will be provided separately when available.

7. Warranty

Statutory defect rights apply. Any voluntary return rights remain unaffected and are described separately in the Return and refund policy.

8. Retention of title

Goods remain our property until paid for in full.

9. Liability

We are fully liable for damage arising from injury to life, body or health and under product liability law. Otherwise we are fully liable for intent and gross negligence; for slight negligence only where essential contractual duties are breached, and limited to typically foreseeable damage. A blanket limitation of liability “to the purchase price” does not apply against consumers where it would restrict mandatory rights.

10. Dispute resolution

The EU Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025; we do not maintain a link to it. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

11. Governing law / language

The law of the Slovak Republic applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG), unless mandatory consumer protection rules of the consumer’s country of residence provide otherwise. The contract language is English when the Shop is used in English (and the language of the Shop interface where you place the order).

12. Final provisions

If any provision is invalid, the remaining provisions remain effective.